The Royal Haciendas Resort & Spa – Family Hotel in Playa del Carmen | From 195$/Night

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Key details

About the Hotel

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

“The beach was beautiful and perfect for relaxation here!”view full review

Spacious Suites with Views

The Royal Haciendas Resort & Spa offers 252 suites, each with a private balcony facing the Caribbean Sea. Rooms include air conditioning, a kitchenette with a microwave and toaster, a flat-screen TV, and a seating area. Some suites feature two bedrooms, a full kitchen with a dishwasher, and a dining area. Flooring is tiled, and furniture reflects the hacienda-style design.

Diverse Dining Options

The resort has five restaurants serving Mexican, Italian, Asian fusion, and seafood. Kinokó offers teppanyaki and sushi, while Los Murales specializes in lobster thermidor and tomahawk steak. La Palapa del Sol serves Mexican and international dishes with beach views. Poolside options include Sol and Luna Grill for ceviche and burgers. Pizza Luna serves gourmet pizzas, and La Rotonda Sports Bar has sandwiches and live music.

Activities for All Ages

Guests can snorkel, kayak, or scuba dive in the Caribbean, home to the world's second-largest coral reef. The resort has tennis courts, a fitness center, and an aqua park for kids aged 3-12. The spa includes a Turkish bath, massages, and facials. Daily activities range from yoga to handcrafting. A kids' club operates from 9 a.m. to 6 p.m.

Beachfront Location & Transport

The resort is 10 km from Playa del Carmen Airport and 30 km from Cancun Airport. A shuttle runs to Playa del Carmen's Fifth Avenue, 11 minutes away. Nearby attractions include Xcaret Park (15 minutes by car) and Punta Venado Bike Park (3 km). The beach has lifeguards and turquoise waters.

Convenient Resort Services

The Royal Haciendas provides 24-hour room service, free Wi-Fi, and a tour desk for excursions to Mayan ruins. The Royal Market sells groceries and souvenirs. A daytime shuttle goes to Playa del Carmen for lower-priced shopping. Other services include laundry, a beauty salon, and a doctor on call. Airport transfers are available.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Deluxe Junior Suite

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Coffee machine

Bathtub

room details

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Deluxe One-Bedroom Suite

Max:

4 persons

1045 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Run of the House

Max:

2 persons

400 sq. feet

Bed options:

2 Double beds

Coffee machine

Bathtub

room details

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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Playa del Carmen 2.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 4.2 mi

Cancun (CUN) 32.4 mi

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Delicious Culinary Experience

“I was kinda surprised by the diverse dining options available at the resort. The hibachi restaurant, Kinoko, was a standout for us, with delectable dishes prepared right in front of us. The food quality surpassed what I've experienced at other all-inclusive resorts, making every meal enjoyable for my picky children.” view full review

Perfect for Families

“The kids club was a fantastic feature of our stay. My children loved the organized activities, from superhero nights to pirate-themed treasure hunts. It allowed us to enjoy some time alone for dinner, knowing they were having a blast with their new friends.” view full review

Relaxing Spa Time

“I indulged in a prenatal massage at the spa, and it was incredibly relaxing. The spa area was clean and serene, providing just the right atmosphere to unwind. I felt rejuvenated and ready to enjoy the rest of our vacation.” view full review

Spacious and Comfortable Rooms

“Our room was impressively spacious and comfortable for our family of six. Even with the two double beds, we never felt cramped. It gave us an excellent base for family time, and the decor and cleanliness made it even more inviting.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Golf course
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner

Children

Cots
Babysitting/Child services
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Map view

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

2.8 mi

Beach

Point Esmeralda

1.0 mi

Beach

Grand Coral Beach Club

2800 ft

Landmark

Church of Guadalupe

1.5 mi

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Beach

Xcalacoco

3900 ft

Landmark

Playa

1.7 mi

Gallery

Galeria Luis Sottil

1.3 mi

Beach

Punta Esmeralda Beach

1.0 mi

Landmark

Playa Publica 88

1.3 mi

Landmark

Go Natural Explorers

1.2 mi

Gallery

Amate Gallery

1.3 mi

Landmark

Martina Beach Club

1.9 mi

Landmark

Punta Bete

1.5 mi

Landmark

Kingdom Hall of Jehovah's Witnesses

1.6 mi

Landmark

Xavage Park by Xcaret

1.8 mi

Landmark

La 5ta Hacienda

2.0 mi

Gallery

Tierra Huichol

2.0 mi

Landmark

Punta Venado Bike Park

1.8 mi

Landmark

28 de Julio Square

1.7 mi

Landmark

Cenote Misterio Maya

1.9 mi

Landmark

Xca-Ha Park

1.7 mi

Landmark

The Union

2.0 mi

Beach

Shangri-la's Beach

2.0 mi

Landmark

Dive Sites

2.0 mi

Beach

Mamita's Beach Club

2.2 mi

Landmark

Shangri-la Caribe Beach Village Resort

2.0 mi

Landmark

Punta Venado

2.4 mi

Beach

Kool Beach Club

2.3 mi

Landmark

tree of 18m diameter

2.1 mi

Nearby

Beach

Grand Coral Beach Club

2800 ft

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Restaurants

Tributo Restaurant & Bar

1.8 mi

Calle Quinta Avenida 10

El Pez Guevon

1.7 mi

Av. 10 / 8y 10 Centro

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

96%

loved it and would return for another family vacation

9.6/10

Perfect

Rooms

9.0

Location

9.0

Service

10.0

Dining

8.8

Joseph

United States, August 2024

10.0/10

The entertainment team was amazing! Rafael, Luis, Alfred, and the rest were amazing, making the whole week so much fun. The resort itself was super clean and relaxing, with great food and drinks. Luciana, our concierge, was excellent!

Rooms

8.0

Didn't spend much time in the room, but it was fine.

Service

10.0

The entertainment staff and our concierge were very nice; always helpful and friendly!

Location

9.0

Easy shuttle to Playa del Carmen, but the resort itself is very peaceful.

Dining

8.0

Food and beverages were good and reasonably priced.

Facilities

9.0

The resort is very clean and well-maintained.

James

United States, July 2024

9.0/10

Our favorite all-inclusive yet! The resort is fine, the staff is very nice, and the location is perfect. While the buffet could use some improvement, the other dining options were great. I especially loved the laid-back atmosphere and the personalized service.

Rooms

9.0

Our junior suite was spacious and had a fantastic view. The beds were comfy, and the bathroom layout was perfect!

Service

10.0

The staff was consistently amazing; everyone was so friendly and helpful.

Location

9.0

Great location near 5th Avenue; easy access to town.

Dining

7.0

Los Murales was excellent, but the buffet was a bit inconsistent.

Facilities

10.0

The resort is immaculately maintained; everything was spotless and beautiful.

David

United States, June 2024

10.0/10

Simply fantastic! The staff were amazing, from the room attendant to the bartenders; everyone went above and beyond. The grounds were immaculate, and the food was consistently delicious. We'll definitely be back!

Rooms

10.0

Our room was gorgeous and comfortable.

Service

10.0

The service was really good; everyone was friendly and helpful.

Location

9.0

Perfect location for day trips.

Dining

10.0

The food was consistently delicious; every meal was a treat!

Facilities

10.0

The grounds are beautiful and well-maintained.

Michael

United States, April 2024

9.0/10

My wife and I loved our second trip! The spacious suite, comfy beds, and well-equipped kitchen (even though we didn't cook much!) were fantastic. The staff were all incredibly friendly and the food was delicious. We especially loved the relaxed atmosphere; definitely not a party resort!

Rooms

10.0

Our Beautiful One-Bedroom Suite was enormous and spotless! The terrace was a true highlight. So comfy!

Service

10.0

Everyone from reception to the poolside staff was super nice and helpful.

Location

9.0

It's in a great spot for easy trips into Playa del Carmen.

Dining

9.0

The food was amazing! Buffet-style with lots of great local options. Even the wine was surprisingly good!

Facilities

9.0

The pool was wonderful, and the gym was surprisingly well-equipped. Wi-Fi was great too!

Florence

United States, December 2023

10.0/10

Absolutely loved our stay! The pools and beach were amazing. But the best part was the staff - Freddie, Omar, Martin, and the others at the pool were so friendly and attentive. The food at Los Murales was also a highlight - so beautifully presented and delicious!

Rooms

8.0

Room was great, but didn't spend much time there.

Service

10.0

Poolside service was very nice; drinks and food were always prompt and friendly!

Location

9.0

Great location, easy to get to town.

Dining

10.0

Los Murales was excellent! Fresh seafood, beautiful presentation, and delicious desserts.